Careers in aged care start with passion, dedication and excellent training.

Community Services

CHC33015 Certificate III in Individual Support


Certificate III in Individual Support

This is the latest and minimum qualification requirement for people working in the aged services environment.  Develop and practice specialist skills for offering personal client support.

The course covers core aged care skills and procedures, with real workplace experience.

Get real world skills

The Certificate III in Individual Support has been developed to offer participants skills with practical applications in the aged services either in residential, home or community based environments. This course covers all aspects of working with the aged from quality service delivery through to the development, facilitation and review of individualised service planning and delivery.

Novaskill’s Individual Support program brings together the very best training materials with highly experienced trainers and career coaches to ensure your qualification and experience have immediate real world application.

Who is this for?

The Certificate III in Individual Support has been developed for people who are seeking to or are working in direct care within the aged care industry and require formal qualifications as a patient care assistant. Specialisations in Disability and Home Care are also available.

Students must undertake an initial pre-enrolment assessment to determine their suitability for this level of study. International students require IELTS 5.5 (min) or equivalent.

Entry Requirements

Entry to this qualification is determined by pre-enrolment assessment, including aptitude, Language, Literacy and Numeracy (LLN) capability and Australian Federal Police (AFP) Check. Students must meet the minimum LLN requirements of the Australian Core Skills Framework (ACSF) for their application for enrolment to be considered. Learning support is available.

Study Options

  • 3~6 months full time classroom based
  • Part time courses availableTraineeship – 12 months by direct entry (or until relevant competency is achieved)
  • Training and Assessment is available by mixed mode, combining online theory with face to face seminars and classroom courses either one day per week or per fortnight. See website for further details.

Work Placement

160 industry placement hours.

Study Formats

  • Classroom
  • Online

Training Support

  • Face to face
  • Phone
  • Online

Study Pathways

Successful completion provides opportunity to study other unit of competencies offered by Novaskill.

Students complete 13 units.

Payment Options

  • Businesses – Payment plans available You may be eligible to receive up to $4,000 per person in government training assistance to upskill your staff
  • Employees – Payment plans available

Career Pathways

  • Support Worker – Aged Care


Core Subjects

CHCCCS015         Provide individualised support

CHCCCS023         Support independence and well being

CHCCOM005       Communicate and work in health or community services

CHCDIV001          Work with diverse people

CHCLEG001          Work legally and ethically

HLTAAP001           Recognise healthy body systems

HLTWHS002           Follow safe work practices for direct client care


Group A electives – AGEING specialisation (3 units)

CHCAGE001       Facilitate the empowerment of older people

CHCAGE005       Provide support to people living with dementia

CHCCCS011       Meet personal support needs


Group B electives – DISABILITY specialisation (4 units)

CHCDIS001          Contribute to ongoing skills development using a strengths-based approach

CHCDIS002          Follow established person-centred behaviour supports

CHCDIS003          Support community participation and social inclusion

CHCDIS007          Facilitate the empowerment of people with disability


Group C electives – HOME AND COMMUNITY specialisation (4 units)

CHCAGE001       Facilitate the empowerment of older people OR

CHCDIS007          Facilitate the empowerment of people with disability


Plus all of the following units:

CHCCCS011       Meet personal support needs

CHCCCS025       Support relationships with carers and families

CHCHCS001        Provide home and community support services

Other Electives

CHCADV001       Facilitate the interests and rights of clients

CHCCCS001       Address the needs of people with chronic disease

CHCCCS006       Facilitate individual service planning and delivery

CHCCCS017       Provide loss and grief support

CHCGRP001       Support group activities

CHCLAH001        Work effectively in the leisure and health industries

CHCLAH002        Contribute to leisure and health programming

CHCLAH003        Participate in planning, implementation and monitoring of individual leisure and health programs

CHCPAL001        Deliver care services using a palliative approach

CHCPRP003         Reflect on and improve own professional practice

Related Courses

CHC43015              Certificate IV in Ageing Support

CHC43115              Certificate IV in Disability

CHC43415              Certificate IV in Leisure and Health

HLTAID003              Provide First Aid

CHC52015              Diploma of Community Services


Training organisations registered by ASQA, use the NRT logo to promote training recognised under the AQTF to coincide with the RTO’s scope of registration.

See our upcoming Aged Care courses