The Business Evolution Program.

Ready to upskill in your downtime?


As Newcastle slowly enters the recovery phase following the Covid-19 crisis, utilising downtime effectively has never been more important.  With so many economists forecasting significant hardship long into the future, education around survival, integrity, community engagement and digital literacy is paramount.

Novaskill’s Business Evolution Program has been designed specifically for small business owners, managers and staff that have experienced difficulties in recent months. We’re proudly partnering with Newcastle City Council to offer local businesses an opportunity to participate in one of four courses.

All courses are free and 100% online!

Learning is fun, casual, and interactive. A friendly trainer is ready to support your individual business needs. We encourage all participants to engage with each other and ask questions, so they complete with well-rounded practical skills that are useful and relevant!

Each course runs for 8 weeks and contains one accredited unit of competency.

The trainer will introduce this unit in the first week and explain what is required to be deemed competent in order to receive the Nationally Recognised Statement of Attainment. From weeks 2 – 7, the trainer will introduce a new discipline weekly and then finish with a review/submission for the final week. Digital classes (conducted via Microsoft Teams) where the trainer presents a new topic, are scheduled at the same time each week. These classes give everyone a chance to get to know each other, ask questions, share individual stories and examples, and have some fun!

The trainer will use some case studies and examples to explain new concepts, but everything learned can be applied directly to your business or workplace and will assist in completing the unit of competency.

Outside of the scheduled digital classes, participants will have access to our interactive learning platform where they can find more resources, share ideas, ask questions and contact the trainer.

For more information about the Novaskill Business Evolution Program and how it can assist your business or employees, please contact our Training Manger, Judy Ravell by emailing JudyR@novaskill.com.au or call (02) 4906 6791.

We’re proud to offer your business and employees a chance to join us for one of the following courses.

Learn how to show-off your businesses commitment to standing by its morals.

Business Integrity

Novocastrians are known and loved for their hard-working values. Learn how to attract more customers/clients to your business, by promoting your businesses integrity and core values.

This course will be based around the accredited unit of competency called BSBSMB401 Establish legal and risk management requirements for small business. The course will cover topics such as;

  • Risk management
  • Conflict resolution
  • Workplace etiquette
  • Resilience and respect
  • Innovation
  • Workplace organisation
  • Diversity

This course is aimed at business owners, managers and staff seeking to learn more about the fundamentals necessary to ensure the longevity and goodwill of a business.

Start date: Monday 20 July 2020

Online class: Mondays at 7pm

Find ways to evolve and adapt to ensure your businesses survival.

Business Survival

The media have done a great job of showcasing the ideas and changes some businesses have made but having the ability to think outside the box and become one of those businesses isn’t easy.

This course will be based around the accredited unit of competency called BSBSMB404 Undertake small business planning. The course will cover topics such as;

  • Business personality
  • Problem solving
  • Interpersonal team building
  • Agility and decision making
  • Diversification
  • Time management
  • Financial management

This course targets mid to senior level staff and managers, who are likely to be in a position that allows them to make key decisions about the future of the business. Participants learn how to identify opportunities and then morph their current business model to better suit the needs of the new business landscape.

Start date: Wednesday 29 July 2020

Online class: Wednesdays at 10am

Learn how to engage and support the community, to build long-term trust and integrity.

Community Support

Focusing on how you can help your customers/clients, rather than simply telling them what you do or sell, can make all the difference when it comes to decision making for the buyer.

This course will be based around the accredited unit of competency called BSBREL401 Establish networks. The course will cover topics such as;

  • Sustainability
  • Health and Wellbeing
  • Stress Management
  • Community Support
  • Establishing online networks
  • Customer care

This course aims to engage participants working in service-based industries, or those working closely with the personal needs of others. Participants learn the skills required to develop and maintain effective work and business relationships that add genuine value to the day to day operations of your business.

Start date: Thursday 6 August 2020

Online class: Thursdays at 7pm

Improve your businesses digital presence with easy to follow guidance from a non-judgemental trainer.

Digital Literacy

For many businesses, their brick and mortar premises has been their primary concern, while a website sat stagnant in the background. The sudden nation-wide lockdown forced many business owners to shift their focus to the business’s digital presence for the very first time.

This course will be based around the accredited unit of competency called BSBSMB403 Market the small business. The course will cover topics such as;

  • Social Media
  • Buying and selling online
  • Graphics
  • Website management
  • Digital transformation
  • Email marketing
  • PC First Aid

This course is for any employee, manger or owner that needs more assistance in bridging the great digital divide. Our trainer can break down these key areas and explain in easy to understand terms, how to go about starting and then maintaining your online presence.

Start date: Tuesday 11 August 2020

Online class: Tuesdays at 10am

Additional dates and times may also be available upon request. Please enquire now.


The fine print

Enrolments in these courses must be arranged with the business owner/manager, rather than individuals. We encourage multiple participants from the same business to participate and there are no restrictions on numbers, so owners/managers can enrol as many staff as they like.

Your business must operate primarily within the boundaries of the Newcastle Local Government Area or have a significant local presence within it. You must also be classified as a small business, employing fewer than 20 people.

This is a 100% online course so all participants must have access to the internet and an appropriate device.

The Nationally Recognised Statement of Attainment can only be issued if the trainer deems the participant to be competent. This competency is assessed in several ways and will be clearly explained in week 1. Poor attendance in digital classes, failure to deliver the assessments and/or evidence of competency, will mean the participant may not receive the accreditation.


Novaskill is proud to be partnering with the City of Newcastle to deliver this training. Click here to find out more about the Community and Economic Resilience Package

For more information or to register your interest in enrolment, please leave your details.