Pick and pack a career in warehousing operations

Transport and Logistics

TLI21616 Certificate II in Warehousing Operations


Certificate II in Warehousing Operations

If you are currently working or are looking for employment in transport and logistics a Novaskill Certificate II in Warehousing Operations has been ideally tailored for you. This course will equip you with the necessary skills and knowledge to undertake routine warehousing tasks taking your career to the next level.

Get real world skills

The Certificate II in Warehousing Operations is a general qualification for the warehousing and storage industry. This course will provide participants with strong knowledge of WHS and induction procedures, pick and pack material processing, stock replenishment and dispatch, product and store identification specifications, accident and fatigue management and working in a socially diverse environment.

Novaskill’s Transport and Logistics program brings together the very best current training materials and procedures with highly experienced trainers and career coaches to ensure your qualification and experience have immediate real world application.

Who is this for?

The Certificate II in Warehousing Operations has been specifically developed for those working in a warehousing and storage environment across a diverse range of businesses. Students complete 16 units.


Students must undertake an initial pre-enrolment assessment to determine their suitability for this level of study. International students require IELTS 5.5 (min) or equivalent.

Having our warehouse staff undertake this course has seen a big difference to the operating efficiency of our business and improved staff motivation and satisfaction.

Study Options

  • 6 months full time
  • Part time courses available
  • Traineeship – 12 months (or until relevant competency is achieved)

Training and Assessment is available by mixed mode, combining online theory with face-to-face seminars and classroom courses either one day per week or per fortnight. See website for further details.

Work Placement

Encouraged but not mandatory

Training Support

  • Face to face
  • Phone
  • Online

Study Pathways

Successful completion provides opportunity to study Certificate III in Warehousing Operations qualification or access other units of competency or qualifications offered by Novaskill.

Career Pathways

  • Warehouse Assistant
  • Warehouse Manager
  • Stock Controller
  • Storeperson


Core Subjects

TLIF0001  Apply chain of responsibility legislation, regulations and workplace procedures

TLIF1001 Follow work health and safety procedures

TLIL1001  Complete workplace orientation / induction


TLIA2011 Package goods

TLIA2012 Pick and process orders

TLIA2013 Receive goods

TLIA3017 Identify products and store to specifications

TLIA2020 Replenish stock

TLIA2021 Despatch stock

TLIA2022 Participate in stocktakes

TLIB1028 Maintain and use hand tools

TLID2004 Load and unload goods / cargo

TLIE2001 Present routine workplace information

LIE2008 Process workplace documentation

TLIF2006 Apply accident-emergency procedures

TLIF2010 Apply fatigue management strategies

TLIG2007 Work in a socially diverse environment

BSBCUS201 Deliver a service to customers

TLIJ2001 Apply quality procedures

TLIL2008 Complete routine administrative tasks

Payment Options

Employees – Payment plans available


Study Formats

  • Classroom
  • Workshop

Related Courses

TLI31616      Certificate III in Warehousing Operations

87% of warehousing operations graduates are in employment or further studies within 6 months of completion.

Source: NCVER, 2014 VET Students by Industry


Training organisations registered by ASQA, use the NRT logo to promote training recognised under the AQTF to coincide with the RTO’s scope of registration.

See our upcoming Warehousing and Logistics courses