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Retail Services

SIR30216 Certificate III in Retail

A career in retail could be for you! Whilst not always being compulsory for working in a retail environment, holding a SIR30216 Certificate III in Retail, will hold job applicants in very good stead when applying for general retail or retail management jobs. From stock management to human resources skills, a qualification in retail will equip you with a range of skills and the knowledge you need to advance your career. Whether you are a high school graduate, a parent returning to the workforce or a retail professional looking to upskill, this is for you!

Potential career outcomes

Upon successful completion of the qualification, career pathways may include, but are not limited to;
– Sales Assistant
– Customer Service Representative
– Retail Supervisor


Students are able to study full time, part time or with an employer as a traineeship for a maximum of 24 months.

Delivery method

This course can be delivered face-to-face in a classroom, self-paced via correspondence, partly online or as a combination. Please ask for more details.

Work Placement

This qualification requires work placement to give you real life, on-the-job experience and the opportunity to practice what you learn.


There are no specific pre-requisites for this course. Students may be required to undertake an initial pre-enrolment assessment to determine their suitability for this level of study..

Student Support

Friendly support, advice and assistance is provided by our teaching staff and Student Services Division to all students.

Units of Competency

Students complete 13 units.


The price for this qualification is based upon specific eligibility requirements and concessions may be available to some students. Please contact us for more details and a quote. Payment options vary.


Graduates may choose to further their study through enrolment in SIR40316 Certificate IV in Retail Management or a SIR50317 Diploma of Retail Merchandise Management. *Novaskill may not offer these qualifications.

Awarded by

HGT Australia Ltd. trading as Novaskill/HGT Australia International College. RTO Code: 6996. CRICOS Provider: 034887B

Successful completion of this course will lead to a nationally recognised qualification in Australia.

For more detailed information, including specific units of competency, request a Course Outline now!

For more information about becoming a student at Novaskill, or for a copy of our Student Handbook, see Student Information.

NSW Students: Courses for eligible students and trainees in New South Wales are subsidised by the NSW Government. For consumer protection information please visit
or please call 1300 772 104.

QLD Students: Courses for eligible students and trainees in Queensland are funded by Queensland Government. For more information, please visit