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BSB40215 Certificate IV in Business


Certificate IV in Business

Learn industry best practice processes and develop a diverse range of core business skills with a Novaskill Certificate IV in Business qualification. This course will equip you with the necessary tools and business knowledge to take on entry and mid-level business roles in various business environments and enable you to take your career or your business to the next level.

Get real world skills

The Certificate IV in Business develops business skills with practical applications in the workplace enabling you to develop solutions to a defined range of unpredictable problems and analyse and evaluate information from

a variety of sources. It enhances your ability to provide leadership and guidance as well as organising and monitoring the performance output of your team.

Novaskill’s Business Management program brings together the very best of current business training materials and highly experienced trainers and career coaches to ensure your qualification and experience have immediate real world application.

Strong foundation in business theory combined with practical, hands on application in the workplace encourages students to develop professional standard business skills and solutions.

Who is this for?

The Certificate IV in Business has been developed for small business operators who have limited formal business experience and employees seeking a career in business roles. Students complete 10 units.

Payment Options

  • BUSINESSES – You may be eligible to receive up to $4,000 per person in government training assistance to upskill your staff
  • EMPLOYEES – Payment plans available

Study Options

  • 6 months full time
  • Part time courses available
  • Traineeship – 24 months by direct entry – 18 months if trainee holds Certificate III in Business

Training and Assessment is available by mixed mode, combining online theory with face to face seminars and classroom courses either one day per week or per fortnight. See website for further details.

Work Placement

120 industry placement hours (strongly advised)

Study Formats

  • Classroom
  • Online

Training Support

  • Face to face
  • Phone
  • Online

Study Pathways

Successful completion provides opportunity to study at the diploma or degree level in the future.

Career Pathways

  • Customer Service
  • Marketing
  • Business Management
  • Human Resources
  • Occupational Health and Safety


Core Subjects

BSBWHS401 Implement and Monitor WHS policies, procedures and programs to meet legislative requirements.


BSBCUS401 Coordinate implementation of customer service strategies

BSBCUS402  Address customer needs

BSBCUS403  Implement customer service standards

BSBFIA402  Report on financial activity

BSBADM405  Organise meetings

BSBINN301 Promote innovation in a team environment

BSBCMM401 Make a presentation

BSBITU401  Design and develop complex text documents

BSBITU402  Develop and use complex spreadsheets

BSBREL401 Establish networks

BSBRES401 Analyse and present research information

Write complex documents

BSBLED401 Develop teams and individuals

BSBMKG413 Promote products and services

Related Courses

BSB20115 Certificate II in Business

BSB30115  Certificate III in Business

BSB30415 Certificate III in Business Administration

BSB40515 Certificate IV in Business Administration

BSB40615  Certificate IV in Business Sales

BSB42615   Certificate IV in New Small Business

BSB51915   Diploma of Leadership and Management

Students must undertake an initial pre-enrolment assessment to determine their suitability for this level of study. International students require IELTS 5.5 (min) or equivalent.

89.9% of business service graduates are in employment or further studies within 6 months of completion.

Source: NCVER, 2014 VET Students by Industry


Training organisations registered by ASQA, use the NRT logo to promote training recognised under the AQTF to coincide with the RTO’s scope of registration.

See our upcoming Business courses