Develop the skills to advance your retail experience
Certificate IV in Retail Management
Are you a small retail business owner or are you working in the retail industry and want to take your business or career to the next level?
Completing a Certificate IV in Retail Management from Novaskill offers industry best training practices across a diverse range of core retail management skills.
Get real world skills
The Certificate IV in Retail Management develops retail management and business skills with practical applications in the workplace covering areas such as store management and presentation, leading and managing staff while providing a safe working environment, designing and implementing customer service strategies and financial resources, food safety, human resources and more.
Novaskill’s Retail Management program brings together the very best current training materials, highly experienced trainers and career coaches to ensure your qualification and experience have immediate real world application.
Who is this for?
The Certificate IV in Retail Management has been developed for retail business operators and owners or those working in a retail or business-to-business environment. Students complete 10 units.
Students must undertake an initial pre-enrolment assessment to determine their suitability for this level of study. International students require IELTS 5.5 (min) or equivalent.
Retail business owners inform of an immediate increase in business revenue which they attribute to the strategies developed from people completing this course.
SIRXMER405 Manage store presentation and pricing
SIRXMGT003A Lead & manage people
SIRXWHS403 Provide a safe work environment
TLIA2011A Package goods
BSBCUS401B Coordinate implementation of customer services strategies
SIRXFIN004A Manage financial resources
SIRRFSA302 Monitor food safety program
SIRXHRM001A Administer human resources policy
SIRXHRM002A Recruit and select personnel
SIRXINV005A Control inventory
SIRXINV404 Manage retail merchandise
SIRXMPR001A Profile a retail market
SIRXMER304 Present products
SIRXMER406 Monitor in-store visual merchandising displays
SIRXRSK404 Control store security
SIRXSLS406 Manage sales and service delivery
“This course enabled me to FastTrack my career and move from shop assistant to store manager”.
- 6 months full time
- Part time courses available
- 24 months by direct entry
- 12 months where trainee holds SIR30212
Training and Assessment is available by mixed mode, combining online theory with face to face seminars and classroom courses either one day per week or per fortnight. See website for further details.
Encouraged by not mandatory
- Face to face
As a small business owner operating in the retail environment this course has enabled me to put into practice with immediate effect the strategies I learned taking my business from good to great.
- Department Manager
- Merchandise Manager
- Customer Service Manager
- Shift Manager
- Small Business Retail Owner
TLI31610 Certificate III in Warehousing Operations
SIR20212 Certificate II in Retail Services
SIR30212 Certificate III in Retail Operations
BUSINESSES You may be eligible to receive up to $4,000 per person in government training assistance to upskill your staff
EMPLOYEES Payment plans available
VET FEE-HELP Not applicable